Support built around everyday life
Small household tasks can become major barriers when someone is living with a disability, recovering strength, aging at home, or relying on family for regular assistance. In-home support focuses on practical routines that help the home function around the person’s needs.
What support may include
- Meal preparation and help maintaining familiar mealtime routines
- Light housekeeping connected to the individual’s care and living space
- Laundry, linens, and household organization
- Routine reminders and help following an established daily schedule
- Errands or other approved instrumental activities of daily living when included in the service plan
In-home support does not replace skilled nursing, emergency care, home repair, or a full housekeeping service. Tasks must fit the individual’s assessed needs, approved plan, and the services Personal Assist is authorized and staffed to provide.
How we plan support
We begin with a conversation about what is becoming difficult, what the individual can and wants to continue doing independently, and which routines matter most. If another professional or case manager is involved, we can discuss the appropriate coordination process without collecting sensitive information through the website.
Payment and availability
Possible payment pathways include NC Medicaid, the state-approved CAP/DA and CAP/C programs when applicable, and private pay. Availability depends on the county, assessed needs, authorization, schedule, and staffing.
Frequently asked questions
Can in-home support be combined with personal care?
It may be possible when both types of assistance are appropriate and included in the individual’s approved arrangement.
Can you confirm service at my address?
Call (910) 739-3900. Our Lumberton office will confirm whether the address is within the current service area and explain the next step.
Exact services and schedules are individualized and may vary by assessed need, location, program requirements, authorization, and staffing.