Home care connected to Cumberland County
Cumberland County families often have many home care agencies to compare. The important question is not simply who lists Fayetteville as a service area, but who will listen carefully, explain program requirements honestly, and confirm what can actually be staffed. Personal Assist brings a clear, personal approach to non-medical support for individuals who want to maintain comfort and independence at home.
Communities we serve
We evaluate home care requests in Fayetteville, Hope Mills, Spring Lake, Eastover, Stedman, and surrounding communities. Listing a community does not guarantee a particular schedule or immediate opening; it means the address is within the county where our team considers service requests.
Support available at home
Depending on assessed needs and the approved or agreed-upon arrangement, Personal Assist may provide:
- Personal care assistance with daily routines such as bathing, dressing, grooming, eating, toileting, and mobility when authorized
- In-home support with practical household routines connected to the person’s care
- Companion care offering conversation, shared activities, and encouragement
- Respite care that gives family caregivers planned time for rest or other responsibilities
All services are individualized. Personal Assist provides non-medical home care and does not represent these services as emergency response, skilled nursing, or a substitute for care that requires a different clinical level.
Programs and payment options
Families may contact us about NC Medicaid, CAP/DA, CAP/C, and private pay. Personal Assist is approved by the State of North Carolina to provide CAP/DA and CAP/C services. The appropriate program still determines eligibility, assessment requirements, covered services, and authorization. Our team confirms whether an authorized service can be provided at the requested location and schedule.
Coordinated through our Lumberton office
Although our office is in Lumberton, we coordinate approved services in Fayetteville, Hope Mills, Spring Lake, and other Cumberland County communities. We confirm location, schedule, service needs, payment pathway, and staffing before representing that care can begin.
How to get started
- Call (910) 739-3900 or send a general, non-confidential request.
- Tell us the county, community, general support needs, desired schedule, and whether a program or case manager is already involved.
- We will explain the applicable assessment, authorization, service agreement, or coordination steps.
- If the arrangement is a fit, we will confirm service details and staffing before establishing a start date.
Frequently asked questions
Do you have to live in Fayetteville?
No. We also evaluate service requests from Hope Mills, Spring Lake, Eastover, Stedman, and other Cumberland County addresses.
Which payment pathways can we discuss?
We can discuss NC Medicaid, CAP/DA, CAP/C, and private pay. Coverage and authorization are never assumed.
What should I leave out of the website form?
Do not submit medical records, diagnoses, Social Security numbers, Medicaid identification numbers, or payment-card information. Call us to coordinate an appropriate secure process when sensitive information is required.
Service availability varies by exact location, assessed needs, program requirements, authorization, requested schedule, and staffing.