Home care connected to Richmond County
Richmond County families may be caring for a loved one in Rockingham or Hamlet while coordinating work, medical appointments, and help from relatives. Consistent non-medical support can help the person preserve familiar routines and can give family caregivers dependable backup. Our team explains what services may fit and what must happen before an authorized or private-pay arrangement begins.
Communities we serve
We evaluate home care requests in Rockingham, Hamlet, Ellerbe, Hoffman, and surrounding communities. Listing a community does not guarantee a particular schedule or immediate opening; it means the address is within the county where our team considers service requests.
Support available at home
Depending on assessed needs and the approved or agreed-upon arrangement, Personal Assist may provide:
- Personal care assistance with daily routines such as bathing, dressing, grooming, eating, toileting, and mobility when authorized
- In-home support with practical household routines connected to the person’s care
- Companion care offering conversation, shared activities, and encouragement
- Respite care that gives family caregivers planned time for rest or other responsibilities
All services are individualized. Personal Assist provides non-medical home care and does not represent these services as emergency response, skilled nursing, or a substitute for care that requires a different clinical level.
Programs and payment options
Families may contact us about NC Medicaid, CAP/DA, CAP/C, and private pay. Personal Assist is approved by the State of North Carolina to provide CAP/DA and CAP/C services. The appropriate program still determines eligibility, assessment requirements, covered services, and authorization. Our team confirms whether an authorized service can be provided at the requested location and schedule.
Coordinated through our Lumberton office
From our Lumberton office, Personal Assist coordinates Richmond County inquiries with families, case managers, and other appropriate contacts. We confirm the service location in Rockingham, Hamlet, Ellerbe, Hoffman, or another county community before discussing scheduling and staffing.
How to get started
- Call (910) 739-3900 or send a general, non-confidential request.
- Tell us the county, community, general support needs, desired schedule, and whether a program or case manager is already involved.
- We will explain the applicable assessment, authorization, service agreement, or coordination steps.
- If the arrangement is a fit, we will confirm service details and staffing before establishing a start date.
Frequently asked questions
Can a professional make a Richmond County referral?
Yes. Case managers, healthcare professionals, social-service professionals, and community partners can call us or use the general professional-referral form without submitting confidential records.
Which payment pathways can we discuss?
We can discuss NC Medicaid, CAP/DA, CAP/C, and private pay. Coverage and authorization are never assumed.
What should I leave out of the website form?
Do not submit medical records, diagnoses, Social Security numbers, Medicaid identification numbers, or payment-card information. Call us to coordinate an appropriate secure process when sensitive information is required.
Service availability varies by exact location, assessed needs, program requirements, authorization, requested schedule, and staffing.