Home care connected to Robeson County
Robeson County is home to Personal Assist. Our North Pine Street office in Lumberton gives local families, referral partners, and program contacts a direct place to begin. Whether the inquiry comes from Lumberton, Pembroke, Red Springs, Maxton, Fairmont, Rowland, or a rural address, we focus on the individual’s routines, dignity, and practical needs at home.
Communities we serve
We evaluate home care requests in Lumberton, Pembroke, Red Springs, Maxton, Fairmont, Rowland, and surrounding communities. Listing a community does not guarantee a particular schedule or immediate opening; it means the address is within the county where our team considers service requests.
Support available at home
Depending on assessed needs and the approved or agreed-upon arrangement, Personal Assist may provide:
- Personal care assistance with daily routines such as bathing, dressing, grooming, eating, toileting, and mobility when authorized
- In-home support with practical household routines connected to the person’s care
- Companion care offering conversation, shared activities, and encouragement
- Respite care that gives family caregivers planned time for rest or other responsibilities
All services are individualized. Personal Assist provides non-medical home care and does not represent these services as emergency response, skilled nursing, or a substitute for care that requires a different clinical level.
Programs and payment options
Families may contact us about NC Medicaid, CAP/DA, CAP/C, and private pay. Personal Assist is approved by the State of North Carolina to provide CAP/DA and CAP/C services. The appropriate program still determines eligibility, assessment requirements, covered services, and authorization. Our team confirms whether an authorized service can be provided at the requested location and schedule.
Coordinated through our Lumberton office
Because our office is based in Lumberton, Robeson County is the center of our eight-county service area. That local presence supports clear communication while the same eligibility, authorization, assessment, scheduling, and staffing requirements continue to apply to each individual arrangement.
How to get started
- Call (910) 739-3900 or send a general, non-confidential request.
- Tell us the county, community, general support needs, desired schedule, and whether a program or case manager is already involved.
- We will explain the applicable assessment, authorization, service agreement, or coordination steps.
- If the arrangement is a fit, we will confirm service details and staffing before establishing a start date.
Frequently asked questions
Where is the Personal Assist office?
Our office is at 2202 North Pine Street in Lumberton, North Carolina.
Do you serve Robeson County communities outside Lumberton?
Yes. We evaluate requests from Pembroke, Red Springs, Maxton, Fairmont, Rowland, and other Robeson County addresses.
Which payment pathways can we discuss?
We can discuss NC Medicaid, CAP/DA, CAP/C, and private pay. Coverage and authorization are never assumed.
What should I leave out of the website form?
Do not submit medical records, diagnoses, Social Security numbers, Medicaid identification numbers, or payment-card information. Call us to coordinate an appropriate secure process when sensitive information is required.
Service availability varies by exact location, assessed needs, program requirements, authorization, requested schedule, and staffing.